Sunday 21:00 GMT
Friday 21:00 GMT
For Technical and Administrative Support please call: +1-877-796-3912
For all other matters please call: 1-416-350-2888
Please note that we are prohibited by regulations from providing any trading advice or recommendations.
How do I file a complaint?
At Friedberg Direct powered by AvaTrade Technology, we strive to provide high quality service to all customers. If you feel your requirements have not been met, you can file a complaint.
To help us resolve your complaint as quickly as possible, please provide the following details:
- Your full name
- Account number
- Describe your complaint clearly
- Copies of any relevant documents
- A daytime telephone number where we can contact you
We will ensure your application is thoroughly investigated and that you receive a fair outcome.