Withdrawals and Deposits

We are dedicated to providing convenient deposits and speedy withdrawals for our valued clients. Our top priority is addressing these needs, so we have developed an extensive range of user-friendly payment options and an efficient transaction process. Rest assured; we are committed to minimising any delays that may occur between your deposit or withdrawal request and the actual processing of the transaction. Our utmost concern is providing you with a safe and secure environment to operate in. As an esteemed online brokerage firm, we place great emphasis on strict adherence to the regulations and compliance procedures established by the regulatory bodies governing our operations.

Withdrawals at Friedberg Direct

Trading online is all about mastering the markets and taking advantage of the many trading opportunities in the financial markets. Therefore, please focus on that rather than administrative tasks like the logistics of fund transfers.Therefore, we have made withdrawing your funds as smooth and hassle-free as possible. Below we answer some of the most frequently asked questions.

• What is the withdrawal process at Friedberg Direct powered by AvaTrade Technology?
  To withdraw your money from your Friedberg Direct powered by AvaTrade Technology account, you must ensure that your account has been verified and confirmed. Verifying your identity and account is one of the requirements of the regulatory bodies, and Friedberg Direct powered by AvaTrade Technology is required to strictly follow the KYC or Know Your Customer process . This process requires Friedberg Direct powered by AvaTrade Technology to verify its clients’ identities and assess any potential risks of illegal intentions.
• What is the verification process and what documentation is required?
  When you open a trading account with Friedberg Direct powered by AvaTrade Technology, you will need to provide the following documents to verify your identity:

  Proof of Identification (either one of the ID Examples):

  • A valid Canadian ID issued by the National government or any province showing a photo of the Account owner and the mailing address shown in the customer’s account.
  • A form of ID from another country if the customer cannot provide either of the 2 Canadian IDs mentioned above
  • A valid Passport.
  • A valid driver’s license.

  Proof of Address:

  A NON-FINANCIAL related Utility Bill (such as a Gas bill, Electric bill, Telephone bill, Current lease agreement, Internet Service Provider bill, CRA Notice of assessment, or GST Refund Letter) the Utility Bill must include the following information:

  • Your full name.
  • The mailing address that matches the address shown in the customer’s trading account
  • The document must have been issued within the last 3 months.
  • Or a Current lease agreement that what is issued within the last 6 months.

  Financial Statement:

  • • A copy of an Original Bank, Loan/Mortgage, or Credit Card account statement.

  W8 BEN Form

  Trusted Contact Person (TCP) Form

  • All the required documentation mentioned above must be clear, readable, and uploaded into your Friedberg Direct powered by AvaTrade Technology account, ensuring that all four corners of each document are clearly visible.
  • Once all the required verification documentation has been sent and approved by Friedberg Direct powered by the AvaTrade Technology team you can go to the ‘My AVA’ section in your account and complete the withdrawal form to start the withdrawal process.
• How long does it take to withdraw funds from my Friedberg Direct powered by AvaTrade Technology account?

  At Friedberg Direct powered by AvaTrade Technology we understand that accessing your funds quickly and seamlessly is important. We, therefore, offer a quick withdrawal process. The Friedberg Direct powered by AvaTrade Technology withdrawals, are typically processed and sent within 24 business hours from the moment the withdrawal request is received. Once the withdrawal is processed, it may take some additional days to receive the payment – for Credit/Debit Cards – up to 5 business days, and for Wire transfers – within 5 to 10 business days (depending on the county of the Bank). Please note that Friedberg Direct powered by AvaTrade Technology operates from Monday to Friday, excluding weekends and other public holidays or festive days included in the official calendar. It is important to note that in some cases, there may be a delay in receiving your funds due to clearance delays from banking institutions and credit cards. Please feel free to contact your banking institution to get more information on their processes.

• How does Friedberg Direct, powered by AvaTrade Technology withdrawal process, differ from other brokers?

  At Friedberg Direct powered by AvaTrade Technology we pride ourselves on offering exceptional service and meeting the needs of our clients. In comparison, it takes only 24-48 hours to complete the withdrawal process, while it could take other brokers up to 8 days to process a withdrawal request. Our seamless withdrawal process and the importance we place on giving our clients top-quality service, reliability, and speed in managing their money are clearly evident when you join Friedberg Direct, powered by the Technology family. Our existing clients and all those who choose to invest with us know that their money is safe and secure and that the process by which they can withdraw their funds on the leading F orex and CFD broker’s platforms is simple and fast.

• What withdrawal methods are available at Friedberg Direct powered by AvaTrade Technology?

  As a regulated broker, Friedberg Direct powered by AvaTrade Technology must operate within strict regulatory requirements. As a result of international anti-money laundering regulations, withdrawals can only be sent via the payment methods by which the account was funded. It is very important to note that you must withdraw up to 100% of your deposit to your credit or debit card. After this, you may then withdraw funds by another method, as per your instructions, but it must be in your name. Let us look at an example for clarification. For example,if you deposited $1,000 by credit card and made a $1,200 profit, the first $1,000 you withdraw must be returned to the same credit card before withdrawing the remaining profits by a different method, such as a wire transfer.

• Why has my withdrawal request not been processed yet?

  Usually, withdrawals are processed and sent out within 24 business hours. Before requesting a withdrawal, please make sure that all requirements are met. These may include account verification, correct withdrawal method, and more. Please note that Friedberg Direct powered by AvaTrade Technology may require additional verification documentation, and once all requirements are met, your withdrawal will be processed immediately.

Deposits at Friedberg Direct

We offer a wide selection of deposit methods, which vary for different regions. Please know that as a result of our regulatory status, we will need verification documents, such as proof of address and proof of identity. If you use a credit card for deposits, we will need to see a color scan of both sides. Don’t worry; we will tell you exactly what we need. Please note that these one-off measures are made to protect our clients from fraud, and on a wider scale, we are fighting to avoid money laundering by fulfilling KYC protocols. Please know that you can trade with a demo account at first, which doesn’t require any payment details. This allows you to practice trading, test drive our platforms and service, and test your trading strategies. When you are ready, you can easily upgrade to a real account.

• What deposit methods are available at Friedberg Direct powered by AvaTrade Technology?
  We accept all major Credit cards, direct bank transfers, and Google Pay; when you log into your account, just click on the Deposit tab on the left, then on the Fund your Account tab, choose the trading account you wish to deposit into. You can click either on Credit Card, Google Pay, or Bank transfer to see the bank details for your wire transfer.
• How long does it take to deposit funds with Friedberg Direct powered by AvaTrade Technology?
  Friedberg Direct powered by AvaTrade Technology offers multiple deposit methods, and their processing time differs. Before you go ahead and fund your account, please ensure that your account’s verification process is completed and that all your documents have been approved. If you send us a wire transfer, please ensure you use the correct bank details. Wire transfer deposits may take up to 7 business days to appear in your trading account. If this is your first credit card deposit, crediting the funds into your trading account may take up to 1 business day due to security verification.
• What minimum deposit amount is required to open a Friedberg Direct powered by AvaTrade Technology trading account?

  The minimum deposit amount is 250 and applies to your account base Currency:
  CAD account – CAD $300
  USD account – USD 250

• What is the deposit process at Friedberg Direct powered by AvaTrade Technology?
  To meet the different needs of our traders, Friedberg Direct powered by AvaTrade Technology offers several ways of depositing money into your trading account:
• Credit card,
• Debit card,
• Wire transfer,
• Google Pay
• To make a deposit, the first step is to log in to your Friedberg Direct powered by AvaTrade Technology account. Click on the ‘Deposit’ section and select your preferred deposit method. Please also ensure that you have selected the specific trading account you wish to deposit into from the drop-down menu.
• How do I cancel a deposit?
  To cancel a deposit, simply contact our technical support team with a cancellation request. Please do not trade with the funds; we usually process deposit cancellation requests within 24 business hours.
• What should I do if the credit card I used to make a deposit has since expired?
  If the credit card you used to make a deposit has expired since your last deposit, you will need to send an email to your dedicated account specialists or the Friedberg Direct powered by AvaTrade Technology technical support team with a brief explanation. They will assist you in updating your details in our system.
• I made a wire transfer today, but the funds are not yet reflected in my account. What should I do?
  Wire transfers may take up to 7 business days to arrive (please note that Saturday and Sunday are not considered business days). You can speed up the processby sending a copy of your SWIFT via email either to your dedicated agent or technical support team. In any event of a delay, please contact our technical support team with a copy of your SWIFT.
• I cancelled my credit card deposit, but the funds are not reflected on my credit card statement.
  If you check your next credit card statement, and no transactions with Friedberg Direct powered by AvaTrade Technology appear for the amount you deposited and on the date you made the deposit, it means that funds were never deducted and the cancellation was successful. If there is a charge on your credit card statement following a deposit cancellation, please allow up to 5 business days for the cancellation to be completed. Often, if you see a transaction on your credit card after you have cancelled it, it may be possible that the deposit was not canceled before the statement was sent. The funds should then be reflected in your next statement.
• Can I make a deposit using someone else’s credit card, debit card, or bank account?
  As part of our commitment to maintaining the utmost security, transparency, and compliance, we do not accept third-party deposits in any form. Our policy mandates that only account holders can initiate and complete deposits using approved methods.
• I received an error message regarding a problem in my deposit transaction. What does it mean?
  If you have tried to make a deposit and received this error message, “There appears to be a problem processing your transaction, please go back and verify your details and try again,” this usually indicates that your credit card has been declined. Ensure the card details you entered are correct, and try to make the deposit again. Please contact your credit card company or bank if you require additional information regarding your credit card. In the meantime, there are alternative deposit methods that you can use, and details of these options will be listed in your trading account.

Friedberg Direct – Seamless Withdrawals and Deposits

At Friedberg Direct powered by AvaTrade Technology we strive to give our traders all the tools they need to trade effectively – this includes a secure withdrawal and deposit processes, with a wide selection of safe and secure payment methods.

Your trading budget depends on you of course, however we have many risk management tools to help you stretch your capital further. As well as risk management tools like Stop Loss, we also offer the unique AvaProtect ™ tool. This gives you a way to cover your trades and protect them from losses, by paying a small premium.
We also offer a demo account to practice on.

So many reasons to use Friedberg Direct powered by AvaTrade Technology as your trusted broker! Start trading with us today and team up with an award-winning, regulated broker that will always be by your side on your financial journey.

Friedberg Direct Withdrawals and Deposits – FAQs

• How difficult is it to deposit at Friedberg Direct powered by AvaTrade Technology?

  Depositing funds at Friedberg Direct powered by AvaTrade Technology is no more difficult than making a deposit at your local bank. In fact, for some, it could be even easier. Once your account has been approved and verified, you can access deposit options in the trading platform and easily deposit to start trading. You can use a bank wire, credit/debit card, or Google Pay to fund your account quickly.
• How difficult is it to withdraw at Friedberg Direct powered by AvaTrade Technology?

  Presuming that your account has already been verified, submitting a withdrawal at Friedberg Direct powered by AvaTrade Technology is almost as easy as withdrawing from an ATM. Withdrawal requests can be submitted in under a minute through the trading platform and are approved as quickly as possible, typically within one business day. Depending on where the withdrawal is being sent, you could receive it immediately, or it may take several business days. Still, that timing is due to the processes and procedures of your financial institution.
• Is there anything that could prevent me from making a deposit or a withdrawal at Friedberg Direct powered by AvaTrade Technology?

  The most common problems we see with deposits and withdrawals here at Friedberg Direct powered by AvaTrade Technology are from people who are trying to make deposits from countries not supported by our platform, depositing using a third party, or from those who haven’t cleared our KYC/AML requirements. All our clients must submit documents confirming their identity and residence before we can process withdrawal requests. This has caused some issues in the past when the regulations weren’t as well known, but by this time, we believe everyone is aware of the KYC/AML requirements, and problems with deposits and withdrawals are minimal.